Insights and tutorials
Technical deep-dives on Salesforce development, Agentforce, Data Cloud, and enterprise architecture.
AIforce, Claudeforce, Slackforce and Slack Code all point the same way: Salesforce stays the system of record while Claude, Slack and custom apps become the interface. What that means for architecture and MCP costs.
Read the postHow to break a monolithic Agentforce agent into a supervisor and specialists. The Operator, Orchestrator, and Domain SME patterns, the SOMA/MOMA architectures, and the gotchas that bite you in production.
Read the postPractical guide to the Financial Services Cloud household data model. Person Accounts, rollups, relationship roles, and the patterns that hold up after thousands of records.
Read the postHow to build a RAG pipeline for Salesforce data. Chunking strategies, embedding generation, vector storage, and retrieval patterns for connecting your org to LLMs.
Read the postA practical guide to using MCP to connect Claude to your Salesforce org. Setup, real use cases, and how it changes the developer workflow.
Read the postA technical breakdown of Agentforce Builder, Agent Script, and Agentforce DX in Spring '26. What's production-ready, what's beta, and what architects need to plan for.
Read the postHow I design, build, and deploy custom AI agents to Slack, WhatsApp, and Telegram using OpenClaw. A look inside the 40-hour build process.
Read the postAgentforce or a custom-built AI agent? A decision framework based on where your data lives, where your users work and how much control you need. From someone who builds both.
Read the postIntegrate Confluence with Salesforce by streaming Confluence articles into Salesforce Knowledge with the Data Cloud connector, data transforms and Apex. Full architecture and code.
Read the postBuild a custom Agentforce Apex action with @InvocableMethod. Walkthrough of a stock price agent with an external API, Named Credentials and error handling.
Read the postWhen to use an Auto-Launched Flow vs a Template-Triggered Prompt Flow as an Agentforce action, with configuration examples for both flow types.
Read the postCall an Agentforce agent from a record-triggered Flow or from Apex using the Generate AI Agent Response action. Async setup, working Apex code and JSON parsing.
Read the postLet's talk about putting these patterns to work in your org.
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